Haverno

Flexible online education with group sessions and individual support for learners who want to study at their own pace.

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Terms of Use

Last Updated: March 29, 2025

Welcome to Haverno. These Terms of Use govern your access to and use of our educational platform, services, and website located at haverno.pro. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These Terms constitute a legally binding agreement between you and Haverno.

2. Description of Services

Haverno provides an online educational platform offering:

  • Group and individual learning sessions
  • Personalized learning paths
  • Live interaction with instructors
  • Educational content and materials
  • Collaborative learning tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

You must be at least 18 years of age to create an account and use our services independently. Users under 18 may use our services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must register for an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password
  • Not share your account credentials with others
  • Notify us immediately of any unauthorized access or security breach
  • Log out from your account at the end of each session

4.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in conduct that we deem harmful to our platform, other users, or our business interests.

5. User Conduct and Responsibilities

5.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Transmit any harmful, threatening, abusive, harassing, defamatory, or offensive content
  • Impersonate any person or entity
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems or software to extract data from our services
  • Engage in any activity that could damage, disable, or impair our services

5.2 Content Standards

Any content you submit, post, or share through our platform must comply with applicable laws and must not contain material that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or otherwise objectionable.

6. Intellectual Property Rights

6.1 Our Content

All content, materials, features, and functionality available through our services, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials, are owned by Haverno or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal, non-commercial educational purposes. This license does not include any right to:

  • Reproduce, distribute, or publicly display our content
  • Create derivative works from our content
  • Download or store content except as expressly permitted
  • Use our content for commercial purposes
  • Remove or modify any copyright or proprietary notices

6.3 User Content

You retain ownership of any content you submit to our platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, adapt, publicly display, and perform such content in connection with operating and providing our services.

7. Payment and Subscriptions

7.1 Fees

Certain services require payment of fees. All fees are stated in the applicable currency and are subject to change with reasonable notice. You agree to pay all fees associated with your account.

7.2 Billing

By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You are responsible for maintaining valid payment information.

7.3 Refunds

Refund policies are outlined separately for each service or course. Unless otherwise stated, all sales are final. Refund requests must be submitted according to our published refund policy.

7.4 Subscription Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.

8. Third-Party Services and Links

Our services may contain links to third-party websites or services that are not owned or controlled by Haverno. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue services at any time.

10.2 Educational Content Disclaimer

While we strive to provide high-quality educational content, we make no warranties or representations about the accuracy, completeness, or suitability of our content for any particular purpose. Educational outcomes may vary, and we do not guarantee specific results.

10.3 Limitation of Liability

To the fullest extent permitted by law, Haverno, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

10.4 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Haverno, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees arising from:

  • Your use or misuse of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or conduct on our platform

12. Modification of Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13.2 Dispute Resolution

Any dispute arising from or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration or appropriate legal proceedings.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Haverno regarding our services.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.

14.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, riots, pandemics, or failures of the internet or telecommunications infrastructure.

15. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Email: [email protected]
  • Phone: +27116823104
  • Address: Sandown, Sandton, 2031, South Africa

By using Haverno services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.